Applications Outsourcing Services
Application outsourcing services include management, maintenance and improvement of customer´s applications. These types of services are focused on organizational benefits of aligning IT strategies with business objectives, and delegating all or parts of functions of the information system to the external partner.
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Application Management
The service is provided by an external company and its task is to improve application support and maintenance by using monitoring and management of databases, applications, operational systems, version administration and configuration management, problem solutions related to updates and repairs. -
Testing and Application
The service helps to maximize the quality, performance and availability of applications through rigorous testing methods by applying methods and processes of quality standards. -
Modernization of Business Application
The service is responsible for accelerating the implementation of service oriented architecture (SOA - Services Oriented Architecture) into the organization in order to reduce costs, time and resources.
Application Development Services
Outsourcing in the field of application development provides the requested applications from IT organization with regard to the business needs and requirements of customers and business.
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Application "On Demand"
It represents a complex development of a service which helps to create new software tools or special applications that have not yet been developed. It also helps to define specific needs of each company to develop software "on demand" in situations when standard programmes cannot meet the company´s requirements. -
Design, Development and Execution of Application
This service is responsible for providing specific solutions of design, development and maintenance of a complex solution in the course of time. -
Development of Commercial Application
The service is focused on application development designed for sale or for rent in mass deployment. -
Application Reengineering Migration and Portability
The service is responsible for developing the design and implementation of applications in order to meet current needs of an organization. Application Reengineering Migration and Portability is not included in the application hosting system. -
Selection and Employment of Application Providers
It is a service that provides methods and techniques for selection of a service provider and assists with this selection.
System Integration Services
System integration services connect subsystem elements and maintain their functioning as an integral system. In the IT area the system integration means a process of connecting various computer systems and software applications either physically or functionally.
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Business application integration
The service provides tools for modernization, consolidation and coordination of activities in an enterprise. -
Business integration
The service conducts a thorough review of customer´s needs, it analyses the gaps between the current status and proposed status or expected results. The service is also responsible for project monitoring and provides progress reports on the project. -
Ecommerce and web portal integration
The service includes implementation, integration, setting and customization of a wide range of products, tools, applications and services provided by the third parties intended for electronic or internet marketing adapted to specified needs of customers. -
Enterprise architecture and technology integration
The aim o f the service is to offer solutions for changing needs of organizations and governmental institutions to solve their business issues using integrated technologies. That is provided by customer IT projects which meet the schedule, budget criteria and the business expectations by applying the best practices and decision making methodologies. They create and effectively use resources that ensure continuity of operation, technology consulting and information management.
Infrastructure Outsourcing Services
Infrastructure outsourcing services help to outsource everything related to the client computers, server base, networks and printing services at an affordable price
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Hosting and IT
The service enables organizations to operate or to host their websites on servers which in most cases belong to the third party. -
Application support
The service provides application support for customer´s applications or for organizations from outside this particular organization. -
Server support
The service provides the support for server applications within the organization via external service provider.


