Support for clients - InterWay Support

We prepare our programs and solution regarding to the simple and flexible administration. We provide administration interface for our clients not only in website management, but also in intranet systems or custom applications.
Our customers receive also InterWay Support, which guarantees minimal response time and full control above each system or solution. You can use any form of communication for receiving InterWay Support:

Online Support
We provide a special restricted account for entering in our intranet system Magma WEB. Client receives information about:

• Project status
• The data storage concerning the project
• Task management
• Survey of payments and invoicing
• Useful contacts and instructions related to the project

Program development and customization
Our clients receive the advantageous price conditions in the support program. You can use these benefits for developing the solutions or receiving a full range of various services.

Phone and e-mail support
Our project specialist will assist you in solving any question, when you write an e-mail or call us. They give you their cell number in the project management and with the good knowledge of the solution they can help you easier and more exactly.

Counseling and training
The indication of a good system is a possibility of managing it by client (investor). For this managing, we are supplying the administrator interface, customized in each system. Finalization of the project suggests, that the client receives a good training and he is using the administration with a "good job enjoyment".