Service desk and support

 

Customer Service and Care

We put clients in the first place. Therefore we really care for beign available for them in their time of need according to the contracted time units.

Operation and support

For operation and support of your information system we ensure:

  • Availability – we provide services related to elimination of isuues related to the loss of availability of services and applications in information system infrastructure
  • Maintenance – services related to mandatory prophylactic interventions – regular check ups and maintenance
  • Consulting – technical and specialized consulting services
  • Trainings – technical and specialized trainings
  • Consolidation – we provide specialized works related to the database environment (D), operational systems and virtualisation platform (OS), integration platform (MW) and application environment (APP)

 

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